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Microsoft 365 Managed Services
Easily manage your workflow from anywhere and continue collaborating with Microsoft Office applications and innovative communication tools. It is the complete solution for your business. Our Microsoft 365 support services provide an integrated solution that integrates Office 365 business apps, intelligent cloud services, and advanced security productivity.
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Why Choose Cloudtech for Microsoft 365 Managed Services?
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Comprehensive Services

We offer a comprehensive range of Microsoft 365 managed services, including migration, deployment, configuration, maintenance, and support. Our services enable you to select the services that best suit your business needs.

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Customized Solutions

We understand that every business has diverse needs, so we adopt a personalized methodology for every client engagement. We work closely with you to better know your requirements and recommend solutions aligning with your business goals.

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Proactive Monitoring

We proactively monitor your Microsoft 365 environment to notice and resolve issues before they become critical problems. This helps minimize downtime and ensure that your systems are always up and running.

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Competitive Pricing

We offer competitive pricing for our Microsoft 365 managed services, with various service options to suit your budget and requirements. We are devoted to providing exceptional importance to our clients and helping them achieve maximum ROI from their IT investments.

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Comprehensive Solutions For Your Business

We are a Microsoft Gold Partner and offers reliable solution to our clients.
  • Comprehensive support and a 24x7 help desk
  • User and group management
  • Adoption and change management
  • Customer lead engagement
  • Dashboard reporting
  • Advanced services
  • Compliance and policy management
  • Security, identity, and governance monitoring
  • Teams and SharePoint configuration
  • Device management
  • Mobility and Intune services
  • End-point security
  • Backup services
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Streamline Your Microsoft Subscriptions and Support

Cloud adoption is essential for modern businesses but can be challenging. That's why we offer the Microsoft Cloud Solution Provider program, which gives you more flexibility. With our Cloud Solution Provider program, you have the option of monthly or annual billing and the ability to add or remove licenses as needed. This flexibility allows you to tailor your cloud investments to meet your business needs. At Cloudtech, we can simplify the support and management of your cloud investments through our direct support team, access to experts, and value-added services such as Migration Services, Managed Services, and third-party add-ons.
img Comparison Business RECOMMENDED FOR MICROSOFT 365 BUSINESS PREMIUM USERS Enterprise RECOMMENDED FOR MICROSOFT 365 E3 USERS Premium RECOMMENDED FOR MICROSOFT 365 E5 USERS
COMPREHENSIVE SUPPORT
24x7 Help Desk 24x7 help desk 30 min initial response SLA ✔ ✔
User and Group Management Moves/adds/deletions of users, mailboxes, distribution groups, public folders and email addresses ✔ ✔
Adoption and Change Management X Self-guided training materials, guidance, and support to help with deployment and successful implementation/ Message Center Optimization ✔
Customer Lead Engagement General Support Team Inbox Dedicated customer success manager (above 300 seats) ✔
Dashboard Reporting ITSM portal dashboard, monthly email reports/review ✔ ✔
ADVANCED SERVICES
Mobility and Intune Services
  • Create/Edit/Remove configuration policies for WIN10, iOS, Android
  • Assist with Enrollment troubleshooting
  • Support the deployment of Microsoft-supported apps (Custom app may have an additional fee)
  • Support corporate policies in MEM and MAM
  • Provide training and material to Global Admin (as part of onboarding)
  • Provide best practice recommendations for MDM and MAM
 ✔ ✔
End-point Security
  • Monitoring of device incidents and alerts
  • Review security alerts
 ✔ PLUS:
  • Provide Inventory of software/application with potential vulnerabilities
  • Real-time threat hunting and security monitoring of devices
  • Configuration of security policies in the devices
 ✔
End-point Maintenance
  • Patches / updates: We support all critical and recommended patches and ensure they are installed.
  • Security: We secure the OS with industry-standard anti-virus protection and regular virus and malware signature updates.
  • Account management: We set user and file permissions and manage operating system accounts and groups.
  • Digital certificates: We track and manage OS-level SSL-certificate expiration.
 ✔ ✔
ADVANCED SERVICES
BaaS powered by Veeam
  • Extended backup of Exchange mailboxes (current and archive), Teams, SharePoint, and OneDrive
  • 24x7 help desk with 2-hour response for file recovery
  • 10GB/per user
  • Unlimited retention period
  • Complimentary backup configuration
 ✔ ✔
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