Four ways to scope the engagement
Managed IT
An agreed set of users, devices and Microsoft workloads, with monitoring, tickets, patching and escalation named in the scope.
Subscriptions and administration
Microsoft 365 and Azure subscription requirements considered alongside, and priced separately from, tenant administration and projects.
Co-managed support
Level 3 Microsoft and Azure responsibilities assigned alongside the work your internal IT team retains.
Fixed-scope projects
Migrations, Autopilot rollouts, Conditional Access redesigns, hybrid Exchange cutovers and Azure Virtual Desktop deployments with acceptance checks.
What shapes the quote
| Scope input | What to confirm |
|---|---|
| Users, devices and tenants | Counts, supported platforms, sites and Microsoft workloads. |
| Support responsibility | Recurring tasks, escalation level and what your IT team or another supplier retains. |
| Coverage | Hours, severity definitions, response targets, remote service and any on-site exception. |
| Licenses and cloud usage | Subscription ownership, required capabilities and charges separate from administration. |
| Security and recovery | Identity changes, alert ownership, backup duties and recovery work in the agreement. |
| Projects and onboarding | Required preparation, change approvals, dependencies and separately quoted project work. |
Separate the commercial components
- The recurring fee for the administration and support assigned to CloudTechForce.
- Microsoft and other product subscriptions identified in the proposal.
- Cloud consumption and other third-party usage charges.
- Onboarding or remediation work, where required.
- Fixed project fees and the work required to accept completion.
- The agreement term, renewals, billing conditions and process for scope changes.
Bring the information needed for a useful proposal
Start with current tenants, domains, license counts, users, devices, sites and recurring support requests. Tell us which tools your IT team uses and which person can approve production changes. Access is arranged through an approved process; do not send passwords in the form or email.
- Discover. Review the environment, the operating gaps and the service model you need.
- Confirm responsibilities. Identify included workloads, hours, approvals, recovery duties and separate projects.
- Review the written proposal. Compare the price with the included work, subscriptions, exclusions, response targets and commercial terms before authorizing production changes.
Questions buyers ask
How much do managed IT services cost per user?
A user count alone does not establish the service scope. CloudTechForce reviews users, devices, tenants, workloads and coverage before proposing a rate or project price. The written proposal is the source for your exact price and inclusions.
Are Microsoft 365 licenses and Azure usage included?
Licensing, cloud usage, administration and project work are scoped separately. The proposal identifies each commercial component so a subscription or consumption charge is not mistaken for the support fee.
Is a migration included in monthly support?
A migration is quoted as a project with source and destination details, data scope, a pilot, cutover and acceptance checks. Ongoing administration is a separate service unless the written proposal expressly combines the work.
Is there a setup fee or minimum agreement term?
Onboarding requirements, any setup charges, the agreement term and renewal conditions are confirmed in the proposal. No universal setup-fee policy or contract period is stated here.
Can you quote support for our internal IT team?
Yes. Bring the responsibilities your team will retain, the Microsoft or Azure work needing Level 3 support, current tools and required coverage. The co-managed proposal prices the agreed division of work.
Related services
Request a scoped service quote
Share user/device counts, tenants and licenses, workloads, current IT arrangements and the support or project responsibilities you want covered.
Remote delivery across the United States and Canada. Hours, price, on-site exceptions and recovery responsibilities are confirmed in your written proposal.
Updated October 15, 2026. Monitoring, support response and project work have distinct scopes. Capability and credential information · Company details.